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Here are some of the most recent assisted living and nursing home reviews. Some are positive and some are negative. Please keep in mind that many negative reviews are create after the stress of losing a loved one. Negative reviews may be a better reflection of the heart-felt pain of the reviewer not the level of service at the facility.

A wonderful place to call home - November 16, 2009
Maple Ridge of Plover is a smaller CBRF that has a "homey" feel, very inviting, staff are cheerful and accommodating. All meals are made from scratch, fun activities. Nice gardens/sitting areas surrounding facility.
Great Service!!!!!!!!!!!! - November 16, 2009
I had to take my mother out because she got very ill but this facility is great. I would recommend it!!!!!!!!!1
Below Standard - November 12, 2009
A bit below standard. The home itself is not the cleanest place in the world and things seem to "GET LOST" if you do not watch your belongings.
Terrible - November 12, 2009
My mother was there less than 24 hours, and I would in no way recommend this place to anyone.
Exellent care - November 12, 2009
A very caring and loving environment. They keep the patients clean, fed, encourage social activites and exercise. The patients are like one big family including the employees. I would encourage anyone that has a loved one that needs assistance to check out Countrywood Plantation. The family atmosphere is great and the love and respect that are shown for the patients is amazing.
Are you listening! - November 11, 2009
Leaving the patient in a wheel chair for hours and then a family member is requesting that the patient be put back in the bed, the "STAFF" was seemed unwilling to meet this request. Do not be fooled by the outward appearances, it is the care on the inside that counts. Patients are not here on a full time basis and this facility is not rated however it will be now. This week (Nov.09, 2009) this facility has been taken over by the new owners, so let's see what happens next.
Bad Place - November 9, 2009
I would not take my dog to this place it is dirty and they don't help to old get clean up if they pee or poo there self ,my grandma had to go here for rehab and my mom is having her moved do to the bad treatment ...this place it the worst place on earth for you family member please do not put your grandma,grandpa mom,dad,sister ,brother or child here my grandma's room hadn't been clean is 4 day my mom went to see about my grandma and she had poo all over and my mom was the one to clean her up no nurse would help....bad BAD BAD PLEASE AND BAD NURSES
Home Away From Home - November 9, 2009
Having to tell someone that you love that they can no longer take care of themselves and live alone, is one of the hardest things imaginable. Lake Hills truly makes it easier. The facility is very open, decorated comfortably, clean and full of life. The staff is always friendly and eager to help or answer a question. The nurses are excellent. The dinning is offered restaurant style, with snacks available always. Family and friends are welcomed at any time. But the most important thing to me, was that the residents were smiling and well cared for. No one wants to live away from their home, but at Lake Hills, you have the comforts of home as well as the love.
DON'T LET YOUR LOVED ONE DIE FROM NEGLECT IN THIS PLACE, MINE DID - November 7, 2009
My son was placed here by the Public Fiduciary Dept. because he needed 24 hr care due to a spinal cord injury and schizophrenia. Proprietor Kim (Hu Kyong) Marshall, and her boyfriend Neil Wade reside there. He was there 2 1/2 yrs and for most of that time Jennie, Kims' niece, was the main caregiver. She was very loving and caring and I didn't see anything to worry about. She moved out a few months before he died and Kim and Neil became the main caregivers. My son always said this place was hot in the winter and cold in the summer, more so the winter he died. I was called unexpectedly the morning of January 2009, as I was getting ready for work, being informed he had passed away. It would be three months before I learned the cause was pneumonia with congestion found in the brain, right lung, liver and kidneys. He was only 44. That morning Peter, Kim?s brother, proprietor of My New Home, came over and with a puzzled look on his face told me he had seen my sons? face black. What he was referring to was the bluish-purplish color of cyanosis the face turns because the blood is starved for oxygen with pneumonia. No ambulance was called for him. When I went back to get his belongings Neil told me he had to lift my son into his wheelchair but he couldn't move it. He didn't seem to think immediate medical attention was needed either. Also, that he had found the heating duct to his room had been disconnected. I don?t know if this was true or just an explanation for why his room was cold as I had brought him an electric blanket to keep warm. Kim has gone from saying that she just saw him and he was just fine that morning the police were there to cold-heartedly telling me she knew he needed 911 called but didn't. He was basically suffocating to death in front of them and they just let him die. A few months before he died my son told me Kim was being sued by a relative of someone who had died under her care but I don?t know the circumstances of that death. This place puts profits above the health, comfort and safety of its residents. Bath?s are only given once a week and my son was made to feel very bad when he occasionally had an accident. Not a loving, caring or safe place to be.
If you love you loved ones think twice!!! - November 5, 2009
One of the worst care facility in the surrounding areas, inexperienced workers, constant falls risks,that have resulted in death in some cases. They were even at a G rating! That's from a alphabetical rating!! But they remain open hard for me to conceive that. The facility should be shut down, and re staffed.
- November 4, 2009
Wonderful place to call home. If i every need a home, Cantrell would be my first stop.
Beautiful - November 1, 2009
I highly recommend this facility to those who want their loved ones in a caring environment. Beautifully surrounded by nature and water. This is where I want my mother to spend her golden years. I have visited this home and I found out that doctors have their parents living at this facility, wow. I recommend you give this place a visit.
- October 31, 2009
After a bad experience with an assisted living and another nursing home, we found Autumn Breeze. They have a wonderful caring staff,show lots of love and attention to the patients. Good food. warm family atmosphere.
Very bad! - October 31, 2009
Most unprofessionally run home I have ever seen! Please don't take your loved on here.
Wonderful - October 28, 2009
Jack took care of my mother and we feel blessed we found him. She was very happy there. Good private room layout, good food, great care.
Nice Place, Terrible Business Dept - October 27, 2009
I had a very bad experience admitting my loved one to this facility. He was never really even admitted, (he was brought by ambulance through hospice) they would not allow the POA to sign the paperwork and only allowed them to review the forms begrudgingly. The business director constantly hounded and harassed us for money or a personal check every time we came through the front door for a visit instead of assisting with the several different insurance options we had. (I noticed this happening to other patients there as well) Our loved one was transferred back to hospice within four days, and we ended up with a $700 bill for the stay. Not happy, would never recommend it. Nobody should have to go through that during such a time. They need a new business coordinator, unless their goal is to make families who are experiencing a hardship and an upsetting situation even more stressed than they need to be. She was so rude and unethical, it was just a terrible experience.
Excellent First Impression - October 22, 2009
I have visited this facility and was very pleased with the staff and the graciousness and help. I expect to be a resident of this fine facility next month It is excellent!
Memory care at Sage Harbor - October 16, 2009
Residents watch TV most of the day or stay in their rooms/lay in bed. Urine smell is prevalent in the room. Activities outside the building require residents to sign up for them at the desk (most residents are unable to do that) Food selections are extremely limited and include inexpensive chicken, turkey, hot dogs, pizza type selections. Cold sandwiches served for supper. Although my parent has been there for several years, I cannot recommend Baywinde to others.
- October 15, 2009
This is an excellent assisted living facility. The care-givers are kind, attentive and professional. The home is safe, clean and well furnished. The yard is large with lots of room for walking and sitting under shade trees. The bedrooms are large and comfortable. My loved one was kept clean, safe and happy. The food is great. I recommend this facility to all looking for a pleasant supportive home for a loved one with special needs.
Perfect place for mom - October 12, 2009
The facility has had patients here for over nine years straight. The facility is well maintained and workers are friendly and its a know you by name kind of service. The price is the best in town. Give them a call I recommended.
Stay Away - October 8, 2009
The place is Not about care of your loved one , but about money. NOT THE WORST BUT IN THE RUNNING. Medicare should investigate the waste of tax payer dollars. They lie and cheat.
Shenandoah Place - Great - October 6, 2009
Shenandoah Place was wonderful in every way with my mother during her stay. My mother-in-law now lives there and is just as happy. The services and staff are excellent. I would recommend this facility for anyone interested in a smaller community and family settings.
Prior Patient - October 2, 2009
I was a patient there since August 2008 to approx July 2009. Having come out of a coma which I was in for approx 2-1/2 months I was truly going through a period of tremendous confusion due to my brain damage. The Social Worker which worked there especially, was an extremely difficult person to deal with and she would lose her temper while speaking with me. I actually called for the states assistance while there because of her irate personality. Upon hearing of this she became very irate and got very mad. Understandably people do have stress, however She is a Social Worker. An individual who must keep her temper in control especially when dealing with mentally challenged patients. I also have a degree in Social Services from North Carlina and would never, at any time, treat mentally challenged patients in this manner. The Superintendent was also a problem. He displayed a hostile manner many time when speaking with me and in fact, would try to get me mad at times in hos he would talk with me after asking me to come to his office for a meeting. His goal, was I believe, to try to get me to lose my temper at which point he would call the police. In which case I understand he did this - called police on patients - many time - this should be investigated. I am willing to come forward and speak about this further. Also many of the weekend staff were unsupervised and conduct themselves in an unprofessional manner such as making much noise late at night around patients bed rooms waking many up at hours such as 3 am.!! And they would speak to patients with much disrespect.
Dirty - September 29, 2009
In September 2009 this facility was dirty and unkempt. The staff does not care for the hygienic needs of the residents.
Great place! - September 29, 2009
I was here following knee surgery and the rehab is top notch!
Total Number of User Created Reviews: 170