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Here are some of the most recent assisted living and nursing home reviews. Some are positive and some are negative. Please keep in mind that many negative reviews are create after the stress of losing a loved one. Negative reviews may be a better reflection of the heart-felt pain of the reviewer not the level of service at the facility.

Beautiful - November 1, 2009
I highly recommend this facility to those who want their loved ones in a caring environment. Beautifully surrounded by nature and water. This is where I want my mother to spend her golden years. I have visited this home and I found out that doctors have their parents living at this facility, wow. I recommend you give this place a visit.
- October 31, 2009
After a bad experience with an assisted living and another nursing home, we found Autumn Breeze. They have a wonderful caring staff,show lots of love and attention to the patients. Good food. warm family atmosphere.
Very bad! - October 31, 2009
Most unprofessionally run home I have ever seen! Please don't take your loved on here.
Wonderful - October 28, 2009
Jack took care of my mother and we feel blessed we found him. She was very happy there. Good private room layout, good food, great care.
Nice Place, Terrible Business Dept - October 27, 2009
I had a very bad experience admitting my loved one to this facility. He was never really even admitted, (he was brought by ambulance through hospice) they would not allow the POA to sign the paperwork and only allowed them to review the forms begrudgingly. The business director constantly hounded and harassed us for money or a personal check every time we came through the front door for a visit instead of assisting with the several different insurance options we had. (I noticed this happening to other patients there as well) Our loved one was transferred back to hospice within four days, and we ended up with a $700 bill for the stay. Not happy, would never recommend it. Nobody should have to go through that during such a time. They need a new business coordinator, unless their goal is to make families who are experiencing a hardship and an upsetting situation even more stressed than they need to be. She was so rude and unethical, it was just a terrible experience.
Excellent First Impression - October 22, 2009
I have visited this facility and was very pleased with the staff and the graciousness and help. I expect to be a resident of this fine facility next month It is excellent!
Memory care at Sage Harbor - October 16, 2009
Residents watch TV most of the day or stay in their rooms/lay in bed. Urine smell is prevalent in the room. Activities outside the building require residents to sign up for them at the desk (most residents are unable to do that) Food selections are extremely limited and include inexpensive chicken, turkey, hot dogs, pizza type selections. Cold sandwiches served for supper. Although my parent has been there for several years, I cannot recommend Baywinde to others.
- October 15, 2009
This is an excellent assisted living facility. The care-givers are kind, attentive and professional. The home is safe, clean and well furnished. The yard is large with lots of room for walking and sitting under shade trees. The bedrooms are large and comfortable. My loved one was kept clean, safe and happy. The food is great. I recommend this facility to all looking for a pleasant supportive home for a loved one with special needs.
Perfect place for mom - October 12, 2009
The facility has had patients here for over nine years straight. The facility is well maintained and workers are friendly and its a know you by name kind of service. The price is the best in town. Give them a call I recommended.
Stay Away - October 8, 2009
The place is Not about care of your loved one , but about money. NOT THE WORST BUT IN THE RUNNING. Medicare should investigate the waste of tax payer dollars. They lie and cheat.
Shenandoah Place - Great - October 6, 2009
Shenandoah Place was wonderful in every way with my mother during her stay. My mother-in-law now lives there and is just as happy. The services and staff are excellent. I would recommend this facility for anyone interested in a smaller community and family settings.
Prior Patient - October 2, 2009
I was a patient there since August 2008 to approx July 2009. Having come out of a coma which I was in for approx 2-1/2 months I was truly going through a period of tremendous confusion due to my brain damage. The Social Worker which worked there especially, was an extremely difficult person to deal with and she would lose her temper while speaking with me. I actually called for the states assistance while there because of her irate personality. Upon hearing of this she became very irate and got very mad. Understandably people do have stress, however She is a Social Worker. An individual who must keep her temper in control especially when dealing with mentally challenged patients. I also have a degree in Social Services from North Carlina and would never, at any time, treat mentally challenged patients in this manner. The Superintendent was also a problem. He displayed a hostile manner many time when speaking with me and in fact, would try to get me mad at times in hos he would talk with me after asking me to come to his office for a meeting. His goal, was I believe, to try to get me to lose my temper at which point he would call the police. In which case I understand he did this - called police on patients - many time - this should be investigated. I am willing to come forward and speak about this further. Also many of the weekend staff were unsupervised and conduct themselves in an unprofessional manner such as making much noise late at night around patients bed rooms waking many up at hours such as 3 am.!! And they would speak to patients with much disrespect.
Dirty - September 29, 2009
In September 2009 this facility was dirty and unkempt. The staff does not care for the hygienic needs of the residents.
Great place! - September 29, 2009
I was here following knee surgery and the rehab is top notch!
If you want to understand how Assisted Living=Assisted Death, live here - September 28, 2009
The last director boasts on 'Linkedin' that he saved over $300,000 in the budget in just over a year and a half....he fires the employees so he doesn't have to pay benefits, he under staffs except when the State shows up for a visit, the residents have the worst food and diet - no nutritionist but for $52,000 a year, you can get hot dogs and tater tots three nights a week whether you are a diabetic or cardiac resident. You'll also get a med tech that has had a total, at the most, of 6 hours of training in dispensing heavy duty life threatening medications. They'll over and under dose your family and cause that family member to fall, break their hip and have a heart attack. Sometimes, the same med tech will even give your grandmother's drugs to another resident, giving him a severe low BP & near death experience. Did I mention the numerous times that narcotic medications were stolen from my grandmother? Or her stolen money? See my post on PA Assisted Living Consumer Alliance and my YouTube video post http://www.youtube.com/watch?v=aTDuP6QwyAY and you will see a 3 1/2 minute brief on my 2 years of hell. Pennsylvania needs ACCEPTABLE Assisted Living regulations. Our families deserve it. Oh PS, the owner of The Colonnade, Jeff Feinberg, has a federal investigation filed by the FBI for money laundering at one of his facilities.
- September 26, 2009
Missed medications, staff dressed in flip-flops and shorts, dirty rooms, no activities for the residents, and run-down grounds await you at serenity gardens for $3000/mo.
A Hell Hole - September 26, 2009
On the surface, Amy's Assisted Living appears to be a great environment for a senior that has reached a stage in their life when the family is no longer equipped or able to take care of them. I placed my mother in Amy's after a long stay in various hospitals and nursing homes. My mother was at a stage when she was too well to remain in the hospital or skilled nursing, but not well enough to come home. After looking at several assisted living group homes, I selected Amy's as the home was in a good part of town, very clean, and appeared to well managed and run. Amy presented herself as having attended medical school in Romania, but for some reason was not able to become a doctor here in the United States. At first everything appeared great and Mom liked it their. After a few weeks she started complaining that every moment of her life was being controlled and manipulated by Amy. Amy would not allow residents to use the phone to call their family members and seemed to object when family members called into the home. It also seemed strange that Amy would not be at the home all day long, but as soon as we showed up to visit, she would be there and kept finding reasons to interupt our visit. She also lets her young daughter of about 11 years hold to have full run of the house and to order the residents around like they were animals. After about a month after my mother entered Amy's, I noticed that her health was starting to decline, but Amy assured me that the doctor and a nurse had examined her and their was nothing wrong. As usual my mother said she would be fine and not to worry about her. Shortly after that, I had to go out of town for a week on business. When I returned, I visited my mother and immediately knew something was wrong. I asked Amy when was the last time a doctor had examined my mother and at that time she indicated it had been several weeks. I immediately asked her to call the doctor schedule an appointment, which she did for the next day. I arrived at the home the next to be with my mother for this appointment and found my mother in bed, all but totally unconscious. I was so concerned that I attempted to take my mom to the emergency room. I was informed that the care givers at the home would not help me take my mom to the car even if it was an emergency, but Amy said she would call 911 if I insisted, which I did. This was all on the telephone, as Amy was not their. The care givers had called her when I was insisting that my mom needed to be in the hospital. When the paramedics showed up, Amy was right behind them, insisting nothing was wrong with my mother. I insisted that they take her to the hospital anyway. Mom was not in the emergency room 5 minutes when the doctor told me that she had pneumonia and that her kidneys were shutting down and that she did not have much time left. If Amy had all the medical training she represents herself as having, I do not understand why she could not tell that Mom was even sick, let alone was dying. Based on two doctors recommendations, I made the heart breaking decision to place my mother in hospice care and to let her spend her last hours in peace and out of pain. When hearing this, Amy contacted me and said that there was no reason for this and that I was making the wrong decision. I told her that I believed it to be the right decision and that mom would not be returning to her facility. I asked her to pack up moms belongings and I would pick them up in a couple of days. A couple of days after that, mom passed away. After my mom had passed, I went to Amy's to pick up my moms belonging and make arrangements to settle her account. When I placed my mom in Amy's care two months prior, I paid Amy a $3800 Deposit, a $500 deposit, and the first months rent of another $3800. This was on July 21st. Mom was taken to the hospital exactly two months to the day after arriving in Amy's home. When I went to settle my moms account, I was informed by Amy that she considered my mom a resident of her home as long as her clothes were their whether she was their or not. Based on this she informed me that she had 30 days to return my $3800 deposit and would be taking the 30 days to do so. She also informed me that in accordance with the contract, if a resident was in the home for less than 90 days, they would be required to pay the entire months rent for the month they were there. The rent was due each month on the 21st of the month. In order to ensure the rent was paid on time, I made the payment on the 20th. Mom left for the hospital the next day. Amy informed me that since moms clothes were still in the house and since she had been there less than 90 days, she would not be returning the rent for that period, even though she was not there, but a couple of hours. I admit that under the stress of my moms passing, I exploded and made some comments using some language that I should not have, but I cannot believe that she was refusing to return the money for rent for a period where no services were ever rendered. On the surface, Amy appears to be a pleasant woman, a caring woman, and a competent care giver, but in reality, this appears to be only an act. She does whatever it takes to make people believe that this is a great place to live and that she is taking good care of our loved ones. I do not believe this to be true. I do not recommend this facility to anyone, and I would suggest that anyone thinking of placing a loved one in this facility to think twice about doing so. I believe that not only will you be sorry you did so, but you would also be doing your loved one an injustice.
PATRIOT PERSONAL CARE - September 24, 2009
The staff is wonderful and it is a great new home for my mother. She enjoys the activities and the "home like" atmosphere. I would recommend it to anyone.
- September 23, 2009
My son's grandmother is here and I think the nurses could do a better job with the people in there.when I go up, it stinks in there.The other people ask the visitors for help. Please try to do a better job its a shame they have to live this way.
Misrepresentation of their services. - September 22, 2009
I placed my father who had Parkinson's Disease here. He was dead within four days. I was told that if we needed a doctor, their doctor was a block away and could be there if needed. On day 2, I requested that a doctor see my father, but the owner said the doctor comes either the 1st or 2nd Monday of the month and she didn't remember which. I thought my father was suffering from side effects of the meds he was taking. The owner and her assistant are both nurses so I relied on their input. The owner said my father was probably just adjusting to the new surroundings. I witnessed the HHAs manhandle my father when adjusting him in the slippery leather recliner in living room on day 2. They abruptly moved the handle and picked my father up and put him back down hard to sit him up again. He grunted in pain. I found him dead in that recliner on day 4 (Mon.) at 4pm. I said he wasn't breathing, but the HHAs said they just put him in the chair and he was breathing. The paramedics soon arrived and said he was dead for awhile. The owner called me later to say the doctor was on his way (too late) and my father ate breakfast and lunch that day - a lie, bull s---. I WOULD NEVER PUT A LOVED ONE IN THIS HOME. He was at Whitehall Boca under medicare coverage for 100 days & I was told he needed to be in a facility. I couldn't get him into a nursing home, so this ALF was one of the recommendations to me by someone. I WILL NOT PUT MY MOTHER INTO THIS PLACE OR ANY OTHER. I WILL KEEP HER IN HER HOME WITH HER 24/7 CARE. HOME IS THE ONLY PLACE A PERSON WILL GET DECENT CARE. I learned the hard way that your own home is the best place to be.
Going Down - September 21, 2009
One by one, every amenity given has gone away. Meals are terrible and you get what they serve, no choice. Carpets old, dirty and stained. Transportation to medical is at an additional cost only. Full time nurse was fired and will not be replaced. Amenities lost and price keeps going up, up and up. The people who work there are nice and helpful, but really mismanaged. I have a family member living there.
Wonderful! - September 19, 2009
The Court at Roanoke has fantastic employees and a managerial staff that really cares about the welfare of its residents. I am so happy to have a place like this for my mom!
Not Assisted Living, but a GREAT Skilled Nursing Facility - September 15, 2009
Not Assisted Living, but a GREAT Skilled Nursing Facility
Very Kind facility - September 13, 2009
My father was at this facility for several years and it is administered by Augustinian Sisters from Germany . They are very kind and compassionate. The activity director Barb, is the best there is, she puts in a lot of her own personal time to entertain residents and arrange outside events. The nurses are full time during day shift and are on top of everything that happens there. The only down side is that this facility is very selective in allowing residents and prefers lower maintenance residents as their staffing during the evening is low. Also, they work better with female residents than males. Also, no wheelchairs are allowed.
Not for us! - September 13, 2009
We had a rough 1 week ride in our experience at Brightview's Memory Care residence. With great expectation built up by their sales staff, we moved my father in law in on Friday afternoon of Labor Day weekend. He has advanced Alzheimer's and had become so frightful of just about anyone and therefore became combative and aggressive. None of which, we were assured by their staff, was unusual behavior for their staff to experience. Within 4 long days they had called 911, asked us to spend nights and sent him to the hospital with a broken hip. Baldwin Park called to let us know that he would not be welcomed back after recovery because they were not prepared to handle his behavior. Sadly, we are back at square one or even worse... we are trying to care for a dear man whose got Alzheimer's with a broken hip! Brightview has all of the appearances of a wonderful place to take your loved one. The staff is friendly and caring! It's probably a great place if your disease does not take you to any extreme behavior. But that's why we went there to begin with. Unfortunately all I can say is that Brightview was not for us!
Total Number of User Created Reviews: 156