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Richmond Place
3051 Rio Dosa Drive
Lexington, KY 40509
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Basic Information
This is 1 of about 1066 options operated by Brookdale Senior Living, Inc. You may want to checkout some of the overall reviews for Brookdale Senior Living, Inc.
Richmond Place located in Lexington, Kentucky offers a number of Senior Living Solutions, including "senior-living-solutions/independent-living/">Independent Living, Personal Care, and "senior-living-solutions/memory-care/">Alzheimer’s and Dementia Care options.
Richmond Place is committed to offering you a living environment that maintains the highest standards in our industry. We stand behind this commitment with a solid track record of professionalism and quality, achieved through more than 25 years of experience.
We have carefully assembled a staff of professionals who are highly qualified and committed to serving senior adults. Through the daily efforts of our staff, we continuously monitor the quality of our services to make them even better.
Richmond Place offers Independent Living, Personal Care, Alzheimer’s and Dementia Care, and Rehabilitation Skilled Nursing Care options.
Independent Living
Exceptional Experiences Every Day
Optimum Life programming for enhanced personal wellness
Celebrations themed activities add fun and fulfillment
Daily cultural, social and/or educational programs, outings or events
Choice Dining Experiences with nutritious, freshly prepared meals daily
Continental breakfast as scheduled
Exercise and fitness program
Innovative Senior Care – proactive therapy intervention
Weekly Housekeeping
Staff available 24 hours a day for residents’ convenience
Scheduled transportation provided
Sprinkler system
Courtyard
Covered parking for an additional fee
Laundry room
Swimming pool
Putting Green
Personal Care and Alzheimer’s and Dementia Care
Personal Service Plan to ensure Respect for Individual Preferences
Medication administration
Assistance with Activities of Daily Living such as bathing, dressing, grooming and ambulating
Incontinence care
Special diet accommodation
Clare Bridge Place secured setting for those with Alzheimer’s or other dementia
Rehabilitation / Skilled Nursing Center
Licensed Nursing Care per Physician Orders
Physical Therapy
Occupational Therapy
Speech Therapy
Long Term Care Services
Diabetic care
Wound Care
Stroke Recovery
Orthopedic Rehabilitation
Tube Feeding
Hospice Program
Respiratory Therapy Services
Psychological Counseling
All Campus Components
Beauty salon/barber shop
Library
Recreation room
Sprinkler system
Richmond Place Reviews
Brookdale Richmond Place Clare Bridge Lexington
Date: August 27, 2015
Subject: Brookdale Clare Bridge Lexington
For 10 months, my mother had reasonably comfortable care at Brookdale?s
Clare Bridge Lexington facility and had adapted to the environment and
staff.
Recently, a new married man has joined the facility (May 2015
timeframe). One staff member pulled us aside and informed us that the
newly arrived man had taken a liking to our mother. She said that they
would keep an eye on the situation. Since that time, the situation has
deteriorated to the kissing of hands, cheeks, and finally on the
mouth. We have seen the man kiss our mother and at least one other
lady in the facility on the mouth. In the second case, we saw that the
man instigated the action. In this case, we did see a staff member
separate the couple. It was implied by one staff member that this
behavior goes on often within the facility.
Our family does not agree with the policies within Clare Bridge. We
think that the recent situation has contributed to my mother becoming
physically ill (vomiting, diarrhea, and a bronchial infection all
within a one-month timeframe). My mother, like others, has a
difficulty fighting off germs and the resulting infections. We think
that the passing of saliva between the residents is passing germs from
one resident to the next. This reminds us of the stories of airborne
Tuberculosis passing thru institutions of the past.
The locking up of soap does not help either. Apparently, Brookdale has
instilled a policy of locking all such materials up, due to some cases
of human ingestion. Contrary to Brookdale?s claims, the staff is not
always with the patients when they go to the bathroom. We have seen
one patient relieve themselves on the carpet in the bedroom of a
different patient. The staff did clean the carpet by gloved hand, but
how clean is this? The patient did not know where they were at, and
was not the problem. We do not feel that this is a healthy environment
for our mother.
We met with Clare Bridge management twice. Our simple request was to
keep the male patient and my mother apart. The first time, management
agreed to keep the two residents apart at our request. Then they
requested a second meeting a week later, only to tell us that they
would not keep them separate, due to patient rights. At this
crossroads, we decided we had to move our mother immediately.
Patients do have rights. However, when the patients are handicapped to
the extreme that family members are managing the patient?s care and
finances, the patients are managed behind a continuously locked door at
an institution like Clare Bridge, and unknown staff members are
managing their lives to the level of bathing and bathroom assist, the
patient-rights logic seems to ring hollow.
My mother has expressed her rights as well. She has stated that she
does not feel that she fits into this circle of people, she does not
know why she has been paired with this man, and that she would like to
get away from the scenario. We tried to invoke some level of sanity by
participating in the two aforementioned meetings. We failed with
Brookdale Clare Bridge Lexington management.
The rights topic deserves some discussion. It seems like the man in
this case has gained significant rights; full freedom to kiss anyone he
wishes. But more importantly, it seems like Brookdale is exercising
its right to get paid for not doing its job. This was further shown,
when we informed them that we were departing. They asked if we were
moving to a competitor?s facility. We identified that we were.
Therefore, it was their policy to charge us another monthly residency
fee of $5500, since we did not give them a month?s advance notice per
the contract. We were in so much of a hurry to get our mother out,
that we did not want her to suffer another 30 days in this
environment. So ask yourself, did my mother retain her rights?
In our opinion, the Lexington facility has issues. Our mother drinks
milk like a youngster. Even though we asked the staff to provide her
with milk, it was very rare that we could confirm this happened.
Generally, it was water or juice. Once when she was feeling nauseous,
we had to go to the main facility just to retrieve a Sprite to settle
her stomach. Clare Bridge seems to be too understaffed to manage the
situation. On one occurrence, we had to wait approximately 10-15
minutes just to exit the locked front door; there were only two staff
people in the facility at this time. Turnover has been relentless
since our first association with Brookdale. I encourage researching
families to look at the employee reviews found online to see what their
thoughts have been about Brookdale (Glassdoor.com). As a public firm,
one can also see information online about the financial status of
Brookdale ...
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