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Civic Center Health and Rehab

Nursing Home Facility

1201 22nd Street North, Birmingham, AL 35234

Nursing Home Care Senior Living
Civic Center Health and Rehab

The Civic Center Health And Rehabilitation Center is located in central Birmingham.

Operated by NHS Management, which runs 32 communities in our directory.

Employer rating 2.0 out of 5 24 reviews from their own employees on Indeed. See what they say.

Civic Center Health and Rehab is licensed for 95 beds, about typical for the area, where senior care communities in Birmingham average about 91 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2024 and recorded 6 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.

The community is located in Jefferson County, AL.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at Civic Center Health and Rehab. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2024. Corrected by April 22, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2024. Corrected by April 22, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected March 2024, after a complaint. Corrected by April 22, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2024, after a complaint. Corrected by January 25, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2024. Corrected by April 22, 2024.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected March 2024. Corrected by April 22, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Civic Center Health and Rehab offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 95
  • Occupancy 92%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 50%
  • Last health inspection March 2024

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Resident & family reviews

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