Windsor House
4411 McAllister Drive, S.W., Huntsville, AL 35805
We strive to enhance the quality of life for each of our patients and residents by re-shaping abilities and teaching new skills. We rebuild hope, confidence, self-respect and a desire to achieve one’s highest level of independence. At Windsor House, our goal is to meet the unique needs of each patient and resident. We treat everyone with dignity, respect and compassion, while providing the best care possible.
Operated by Diversicare Healthcare Services Inc., which runs 3 communities in our directory.
Windsor House is licensed for 117 beds, about typical for the area, where senior care communities in Huntsville average about 92 beds.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Huntsville average about 2.0 stars. Its most recent standard health inspection was in May 2021 and recorded 11 deficiencies.
Residents receive about 2.8 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Huntsville average about 3.7 hours. Nursing staff turnover over the past year was about 57%.
The community is located in Madison County, AL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Windsor House. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 9 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, widespread
Resident Rights
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide routine and 24-hour emergency dental care for each resident.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Windsor House offers assisted living, nursing home care, independent living, hospice care, and adult day care.
Facility details
- Beds / units 117
- Occupancy 86%
- Nursing hours per resident/day 2.8
- Annual staff turnover 57%
- Last health inspection May 2021
Resident & family reviews
No one has shared a review of Windsor House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.