Canterbury Health Care Facility
Nursing Home Facility
1720 Knowles Road, Phenix City, AL 36869
We strive to enhance the quality of life for each of our patients by re-shaping abilities and teaching new skills. We rebuild hope, confidence, self-respect and a desire to achieve one's highest level of independence. Each person is unique.
Operated by Venza Care Management, which runs 17 communities in our directory.
With 137 beds, Canterbury Health Care Facility is one of the larger communities in the area, senior care communities in Phenix City average about 99 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Phenix City average about 3.3 stars. Its most recent standard health inspection was in June 2023 and recorded 6 deficiencies.
Residents receive about 4.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Russell County, AL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at Canterbury Health Care Facility. 2 findings involved harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Canterbury Health Care Facility offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 137
- Occupancy 95%
- Nursing hours per resident/day 4.1
- Annual staff turnover 54%
- Last health inspection June 2023
Resident & family reviews
No one has shared a review of Canterbury Health Care Facility yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.