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Robertsdale Healthcare Center

Nursing Home Facility

18700 U S Highway 90, Robertsdale, AL 36567

Nursing Home Care Senior Living
Robertsdale Healthcare Center

Robertsdale Healthcare Center is a senior care community located in Robertsdale, AL. It provides nursing home care and senior living for older adults in the Robertsdale area. To learn more or schedule a tour, call (251) 947-1911.

Operated by Ball Healthcare Services, which runs 8 communities in our directory.

With 152 beds, Robertsdale Healthcare Center is one of the larger communities in the area, senior care communities in Baldwin County average about 79 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 77% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2024 and recorded 7 deficiencies.

Residents receive about 4.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Baldwin County average about 4.1 hours. Nursing staff turnover over the past year was about 45%.

The community is located in Baldwin County, AL.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 14 problems at Robertsdale Healthcare Center. 4 findings involved harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected August 2024. Corrected by September 12, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2024, after a complaint. Corrected by September 12, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected August 2024. Corrected by September 12, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected August 2024. Corrected by September 12, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected August 2024, after a complaint. Corrected by September 12, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected August 2024. Corrected by September 12, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2024. Corrected by September 12, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Robertsdale Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 152
  • Occupancy 77%
  • Nursing hours per resident/day 4.6
  • Annual staff turnover 45%
  • Last health inspection August 2024

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