Ketchikan Med Ctr New Horizons Transitional Care
Nursing Home Facility
3100 Tongass Avenue, Ketchikan, AK 99901
Ketchikan Med Ctr New Horizons Transitional Care is a senior care community located in Ketchikan, AK. It provides nursing home care and senior living for older adults in the Ketchikan area. To learn more or schedule a tour, call (907) 225-5171.
Ketchikan Med Ctr New Horizons Transitional Care is licensed for 29 beds, about typical for the area, where senior care communities in Ketchikan average about 29 beds.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 13 deficiencies.
Residents receive about 6.8 hours of nursing care per day on average, including 3.3 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Ketchikan Gateway County, AK.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 17 problems at Ketchikan Med Ctr New Horizons Transitional Care. None of them caused harm to a resident. 10 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Environmental
Keep all essential equipment working safely.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, widespread
Resident Rights
Honor the resident's right to organize and participate in resident/family groups in the facility.
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Could cause more than minimal harm, widespread
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, widespread
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, widespread
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
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Could cause more than minimal harm, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Ketchikan Med Ctr New Horizons Transitional Care offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 29
- Occupancy 86%
- Nursing hours per resident/day 6.8
- Annual staff turnover 50%
- Last health inspection April 2026
Resident & family reviews
No one has shared a review of Ketchikan Med Ctr New Horizons Transitional Care yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.