The Peaks, A Senior Living Community
Nursing Home Facility
3150 N. Winding Brook Rd., East Flagstaff, AZ 86001
The Peaks, A Senior Living Community is a senior care community located in East Flagstaff, AZ. It provides assisted living, nursing home care, continuing care (CCRC), and senior living for older adults in the East Flagstaff area. To learn more or schedule a tour, call (928) 774-7106.
With 58 beds, The Peaks, A Senior Living Community is one of the larger communities in the area, senior care communities in Coconino County average about 38 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 72% of its licensed beds. That is below the Coconino County average of roughly 82%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in November 2024 and recorded 12 deficiencies.
Residents receive about 4.5 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Communities in Coconino County average about 3.6 hours. Nursing staff turnover over the past year was about 59%.
The community is located in Coconino County, AZ.
The Peaks, A Senior Living Community offers assisted living, nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 58
- Occupancy 72%
- Nursing hours per resident/day 4.5
- Annual staff turnover 59%
- Last health inspection November 2024
Resident & family reviews
This is a strikingly beautiful structure and location, the staff is extremely friendly always with a smile and greeting. If that's all your loved one needs, they might be happy here. Unfortunately that is the best they'll get at The Peaks. The level of utter incompetence demonstrated by the staff is almost unbelievable! The food is practically inedible .... burnt toast, cold eggs, leathery meat, small portions (almost a blessing!), unappetizing ..... you get the picture. I cannot believe that they would actually set a plate of this garbage down in front of someone! The cleaning and kitchen staff are extremely underpaid and it shows .... the ones who stick around at all act like they just don't care .... smiling and friendly, yes, but that's pretty much it. The transportation facilities are junk constantly in need of repair and no 4X4 vehicle in a town that sits at 7000 ft elevation with often heavy snow and poor road conditions. The nursing staff is the most incompetent and clueless I've ever experienced constantly screwing up prescriptions and, well .... I could write several pages on them alone! It breaks my heart every time I see and talk to some of the residents and hear how unhappy they are living in this place! The rent is very high especially considering the poor quality of this facility. There is ONE elevator that has to serve this entire 3 story building .... it scares me to think what would happen if there was a fire ..... evacuation would be virtually impossible! Lots of promises in the brochure are pure fiction, etc., etc. .... Unfortunately there are very few other choices for assisted living in Flagstaff. The folks who run this place should be absolutely ashamed of themselves! Oh ... they'll sure give you a friendly smile, though!
by Verified visitor, Jan 2010
I have tried to contact my father in law two or three times a day for the four days that he was there his nursing station never answered at anytime, the two times he was able to call from the hall phones it was as if he was underwater and could not hear me, all transferred calls got lost. And every question asked of either the social worker or his nurse was answered by you will have to ask someone else i dont have any information. And the best one is we dont have the staff to get him to his dr. so you will have to dr across the state to take him or make arrangements. Who are these staff that will know anything and take care of the resident ARE YOU THERE. What care are you providing.
by Verified visitor, Aug 2009