Haven of Flagstaff
Nursing Home Facility
800 West University Ave, Flagstaff, AZ 86001
Infinia At Flagstaff is an 80-bed long-term care facility.
With 83 beds, Haven of Flagstaff is one of the larger communities in the area, senior care communities in Flagstaff average about 20 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2025 and recorded 7 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.
The community is located in Coconino County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Haven of Flagstaff. 1 finding involved harm to a resident. 13 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $13,098.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Haven of Flagstaff offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 83
- Occupancy 94%
- Nursing hours per resident/day 3.4
- Annual staff turnover 44%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of Haven of Flagstaff yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.