Lake Hills Inn
Nursing Home Facility
2781 Osborn Drive, Lake Havasu City, AZ 86406
Lake Hills Inn is a senior care community located in Lake Havasu City, AZ. It provides nursing home care and senior living for older adults in the Lake Havasu City area. To learn more or schedule a tour, call (928) 505-5552.
Operated by Haven Health, which runs 17 communities in our directory.
With 104 beds, Lake Hills Inn is one of the larger communities in the area, senior care communities in Lake Havasu City average about 31 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2025 and recorded 8 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 53%.
The community is located in Mohave County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Lake Hills Inn. 2 findings involved harm to a resident. 8 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,018.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Dispose of garbage and refuse properly.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Lake Hills Inn offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 104
- Nursing hours per resident/day 3.4
- Annual staff turnover 53%
- Last health inspection February 2025
Resident & family reviews
Having to tell someone that you love that they can no longer take care of themselves and live alone, is one of the hardest things imaginable. Lake Hills truly makes it easier. The facility is very open, decorated comfortably, clean and full of life. The staff is always friendly and eager to help or answer a question. The nurses are excellent. The dinning is offered restaurant style, with snacks available always. Family and friends are welcomed at any time. But the most important thing to me, was that the residents were smiling and well cared for. No one wants to live away from their home, but at Lake Hills, you have the comforts of home as well as the love.
by Verified visitor, Nov 2009