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Citadel Post Acute

Nursing Home Facility

5121 E Broadway Rd, Mesa, AZ 85206

Nursing Home Care Senior Living

Citadel Post Acute is a senior care community located in Mesa, AZ. It provides nursing home care and senior living for older adults in the Mesa area. To learn more or schedule a tour, call (480) 832-5555.

Operated by The Ensign Group, which runs 419 communities in our directory.

Employer rating 3.3 out of 5 39 reviews from their own employees on Indeed. See what they say.

With 128 beds, Citadel Post Acute is one of the larger communities in the area, senior care communities in Mesa average about 26 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Mesa average of roughly 77%.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Mesa average about 4.0 stars. The individual scores differ noticeably: 3 stars for staffing against 5 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 3 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.

The community is located in Maricopa County, AZ.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 5 problems at Citadel Post Acute. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected February 2025. Corrected by April 4, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2025. Corrected by April 4, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by April 4, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Citadel Post Acute offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 128
  • Occupancy 94%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 44%
  • Last health inspection February 2025

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Resident & family reviews

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