Sun Grove Resort Village
10134 W Mohawk Ln, Peoria, AZ 85382-2232

Sun Grove Resort Village is managed by Seniority, Inc.
The community is located in Maricopa County, AZ.
Sun Grove Resort Village offers assisted living.
Resident & family reviews
June 16, 2011
Better Business Bureau (BBB) Attention: Matthew Fehling, BBB President/CEO and Carrie Lorimer 4428 N. 12th Street Phoenix, AZ 85014-4507
RE: COMPLAINT AGAINST SUN GROVE RESORT VILLAGE (SGRV) – COMPLAINT #798244 COMPLAINT AGAINST SCOTT E. WILLIAMS – LAWYER AIDING CRIMINAL ACTIVITY
Dear Matt and Carrie:
We filed our 4/18/11 BBB COMPLAINT against SGRV for their false advertising and their Financial Exploitation of Disabled and Elderly Persons (Exhibit 1 – Fairall’s 4/18/11 BBB Complaint against SGRV). SGRV was aided in this CRIMINAL ACTIVITY by their lawyer, Scott E. Williams, because he disclosed the attached 11 false Assisted Living (AL) contracts in our 7/8/10 Trial. Scott E. Williams was fully aware that SGRV is not a licensed assisted living facility but his Trial Disclosures show his full endorsement and usage of the SGRV CRIMINAL ACTIVITY. Scott Green, Executive Director of SGRV, stated in our Trial that he was not responsible for internet referral source advertising which is blatantly false as represented by all the False Advertising Contracts he signed which gave the internet referral sources the information and agreement to start the false advertising. Presently SGRV still has 12 False Internet Referral Sources still representing SGRV as an Assisted Living Facility (Exhibit 2 – False and Misleading Internet Advertising Contracts by SGRV Report). This free internet advertising is a huge illegal advertising weapon being used by SGRV to dupe the Arizona Public which needs to reported by the BBB and stopped by the BBB.
We have attached the 2010/2011 PACE Guide to Senior Housing Book in our 4/18/11 BBB Complaint. We are sending a copy of this letter and the Guide to Nancy V. Anger, Assistant Arizona Attorney and General Chief Litigator, to show the false SGRV AL Advertising on pages 26/27 and on 42/43. We went to the Elder Abuse Awareness Day Open House yesterday (6/15/11) where we spoke out about the SGRV problem. Tom Horne, Arizona Attorney General, gave us his personal guarantee that they will fix the problem and that he is very concerned about Elder Financial Exploitation. In our 5/5/11 meeting with the Arizona Department of Health Services (ADHS) Colby Bower, ADHS Chief Legislative Liaison, suggested that we inform our Legislators that are working on our Unlicensed Assisted Living Facility Law to make places like SGRV place a Large Disclaimer in their advertising that they are an “Unlicensed Assisted Living Facility (UALF)”. We have brought that suggestion to our Legislators and it is hoped that Arizona will have the ULAF law next year (Exhibit 3 – 5/6/11 Fairall email). The New UALF will allow The Arizona Department of Health Services to fine, regulate, and stop SGRV’s false AL advertising. We have a promise from our Legislators that this law will be presented next year.
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SGRV has removed the False Advertising Sign from their Van and they have changed their advertising in the CB TIMES in the May 2011 issue on page 22 (Exhibit 4 – 5/11 CB TIMES). However SGRV still takes advantage of the 12 Internet Referral Sources that still falsely advertise them as an Assisted Living Facility. SGRV is responsible for the false internet referral source advertising as confirmed by their signed false advertising contracts.
The BBB needs to immediately report on the BBB Website that SGRV uses False Advertising and they are not an Assisted Living Facility. The faster the BBB reports SGRV’s misdeeds the faster the Financial Exploitation of the Elderly and Sick by SGRV with misrepresentation will be stopped.
The Arizona Attorney General needs to prosecute SGRV and Scott E. Williams for their Civil and Criminal Activities and to properly enforce Arizona State Laws. The Arizona Attorney General needs to protect, correct, and recover for the Financially Exploited SGRV Seniors and Disabled of over $50,000 in Extorted Funds and Wrongful Judgments for the past two years.
SGRV broke our Lease Agreements by their nonperformance of their written, advertised, and verbal contracts with us by not being a licensed assisted living facility, failing to have a working 24/7 emergency alarm system, and failing to have a licensed nurse working at SGRV. According to Title 3, Chapter 40 of the Arizona Criminal Victims’ Rights we are entitled to a full refund of our monies paid to SGRV for their noncompliance of our Lease Agreements. We submit between Carol and me that at least $100,000 that we paid SGRV for invalid lease agreements needs to be paid back to us in accordance to the Arizona Victim’s Rights Law for the restitution of our a broken SGRV leases.
Sincerely,
Mark R. Fairall Carol A. Fairall (nee Buck)
Attachments: Exhibit 1 – Fairall’s 4/18/11 BBB Complaint against SGRV Exhibit 2 – False and Misleading Internet Advertising Contracts by SGRV Exhibit 3 – 5/6/11 Fairall email Exhibit 4 – 5/11 CB TIMES magazine Cc: Nancy V. Anger – Assistant Arizona Attorney General
by Mark Fairall, Apr 2012
HUD IS INVESTING FOR WITHHOLDING SERVICES AS DISCRIMINATION HOUSING PRACTICES. POORLY RUN AND DANGEROUS CONDITIONS.
by Verified visitor, Mar 2011