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Arizona State Veteran Home Phx

Nursing Home Facility

4141 N Silvestre Herrera Way, Phoenix, AZ 85012

Assisted Living Nursing Home Care Senior Living
Arizona State Veteran Home Phx

The Arizona State Veteran Home (ASVH) is a 200 bed Medicare certified skilled nursing facility located at 4141 North S. Herrera Way, Phoenix, Arizona. This is a State owned and operated facility built next to the Veterans Administration Medical Center and Steele Indian School Park. ASVH serves the long term care and rehabilitative needs of the veterans of Arizona.

The 200 beds are divided into one hundred fifty long term care beds, a twenty five bed memory care unit and a twenty five bed Medicare/rehab focused unit.

ASVH provides rehabilitative therapy seven days a week. Physical therapy is designed to improve movement and function. Occupational therapy is designed to improve daily living skills and Speech therapy to improve memory and swallowing disabilities. A Snoezelen room, originated and developed in Holland, provides a quiet therapeutic stimulating visual environment for dementia residents.

The facility provides a free private telephone for local calls at bed side for each resident and free cable TV. Each resident room contains a TV and a DVD player. The facility has a one thousand DVD movie library. Residents can enjoy the internet throughout the building using facility provided WIFI.

Honorably separated Veterans to including spouses and widows are eligible for admission. ASVH has an energetic and caring staff that provides nursing care, therapeutic recreation and social services to those who have served us.

A Veterans Benefits Counselor is available onsite to assist the veteran resident in obtaining their veteran benefits/pension. Social Services are available to provide psychosocial support and discharge planning for residents and their families.

Veteran seniors and their spouses who choose long-term care enjoy a vibrant, independent lifestyle with customized services to fit their needs. Resident veterans enjoy comfort, dignity and warm social connections. A variety of activities are planned and promoted, increasing the sense of community for each resident. Caregivers are respectful, well-trained and attentive.

With 200 beds, Arizona State Veteran Home Phx is one of the larger communities in the area, senior care communities in Phoenix average about 22 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Phoenix average about 3.3 stars. The individual scores differ noticeably: 5 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2025 and recorded 6 deficiencies.

Residents receive about 5.3 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Communities in Phoenix average about 4.4 hours. Nursing staff turnover over the past year was about 29%.

The community is located in Maricopa County, AZ.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at Arizona State Veteran Home Phx. 3 findings involved harm to a resident. 23 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $15,853. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by June 11, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected December 2025, after a complaint. Corrected by December 15, 2025.

  • Could cause more than minimal harm, widespread Administration

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Inspected May 2025. Corrected by June 30, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected May 2025. Corrected by July 10, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected May 2025. Corrected by June 27, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected May 2025. Corrected by July 2, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Arizona State Veteran Home Phx offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type Government - State
  • Beds / units 200
  • Nursing hours per resident/day 5.3
  • Annual staff turnover 29%
  • Last health inspection May 2025

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