Desert Terrace Nursing Center
Nursing Home Facility
2509 North 24th Street, Phoenix, AZ 85008
It's time for you to get the care you need, and when you're in our hands, you can rest assured that you're getting the best there is. We strive every day to be the skilled nursing facility of choice in our community, so we make sure that each day you spend with us is filled with the caliber of service that will make your stay comfortable, safe and therapeutic. The entire staff will know you by name, and each day when we greet you, we'll ask you how you are, and whether there is anything we can do for you. We never forget that you're our valued guest, and the reason we're here! And remember, if you have a special request, please don't hesitate to ask. That's why we're here - for you!
Operated by The Ensign Group, which runs 419 communities in our directory.
With 108 beds, Desert Terrace Nursing Center is one of the larger communities in the area, senior care communities in Phoenix average about 65 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 80% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 8 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Phoenix average about 4.4 hours. Nursing staff turnover over the past year was about 55%.
The community is located in Maricopa County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Desert Terrace Nursing Center. None of them caused harm to a resident. 11 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Administration
Employ staff that are licensed, certified, or registered in accordance with state laws.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to manage his or her financial affairs.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Desert Terrace Nursing Center offers nursing home care and senior living.
Facility details
- Organization type for-profit limited liability corporation
- Beds / units 108
- Occupancy 80%
- Nursing hours per resident/day 3.3
- Annual staff turnover 55%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Desert Terrace Nursing Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.