Haven of Phoenix
Nursing Home Facility
4202 North 20th Avenue, Phoenix, AZ 85015
Grace Healthcare is a privately owned long-term health care organization that owns and manages skilled nursing, assisted living, and rehabilitation facilities across the United States.
Our company is committed to providing superior quality health care services in a clean, comfortable, and safe environment. By meeting the nursing and rehabilitation needs of our residents, we provide peace of mind to the resident and their family.
Our goal is to provide each resident with the opportunity to achieve their highest potential.
Grace Healthcare provides a full range of services for the elderly or medically challenged individual. Each skilled nursing facility is licensed under the particular state in which it is located and is managed by a licensed Administrator and Director of Nursing.
Operated by Haven Health, which runs 17 communities in our directory.
With 114 beds, Haven of Phoenix is one of the larger communities in the area, senior care communities in Phoenix average about 22 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Phoenix average of roughly 78%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2026 and recorded 8 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Phoenix average about 4.4 hours. Nursing staff turnover over the past year was about 37%.
The community is located in Maricopa County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at Haven of Phoenix. 1 finding involved harm to a resident. 8 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,278.
Findings from the most recent inspection cycle
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
-
Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Post nurse staffing information every day.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Haven of Phoenix offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 114
- Occupancy 94%
- Nursing hours per resident/day 3.2
- Annual staff turnover 37%
- Last health inspection May 2026
Resident & family reviews
No one has shared a review of Haven of Phoenix yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.