Camelback Post Acute Care & Rehab
Nursing Home Facility
4635 N 14th Street, Phoenix, AZ 85014
It's time for you to get the care you need, and when you're in our hands, you can rest assured that you're getting the best there is. We strive every day to be the skilled nursing facility of choice in our community, so we make sure that each day you spend with us is filled with the caliber of service that will make your stay comfortable, safe and therapeutic. The entire staff will know you by name, and each day when we greet you, we'll ask you how you are, and whether there is anything we can do for you. We never forget that you're our valued guest, and the reason we're here! And remember, if you have a special request, please don't hesitate to ask. That's why we're here - for you!
Operated by The Ensign Group, which runs 419 communities in our directory.
With 107 beds, Camelback Post Acute Care & Rehab is one of the larger communities in the area, senior care communities in Phoenix average about 65 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 79% of its licensed beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2024 and recorded 10 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Phoenix average about 4.4 hours. Nursing staff turnover over the past year was about 34%.
The community is located in Maricopa County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Camelback Post Acute Care & Rehab. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Post nurse staffing information every day.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Camelback Post Acute Care & Rehab offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 107
- Occupancy 79%
- Nursing hours per resident/day 3.3
- Annual staff turnover 34%
- Last health inspection April 2024
Resident & family reviews
No one has shared a review of Camelback Post Acute Care & Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.