Scottsdale Village Square
2620 N 68th St, Scottsdale, AZ 85257-1299
Scottsdale Village Square (SVS) is an outstanding senior living community in south Scottsdale! We have been part of the South Scottsdale neighborhood for over 30 years. Our community is centered on engaging our residents to live at the highest quality of life so we offer a full continum of services and programs to meet the changing needs of our senior population.
With 141 beds, Scottsdale Village Square is one of the larger communities in the area, senior care communities in Scottsdale average about 19 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Residents receive about 5.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Scottsdale average about 4.3 hours. Nursing staff turnover over the past year was about 38%.
The community is located in Maricopa County, AZ.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 68 problems at Scottsdale Village Square. 4 findings involved harm to a resident, including 1 that put residents in immediate danger. 49 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 7 times, a total of $205,304.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Show 18 more
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Could cause more than minimal harm, a pattern
Administration
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Scottsdale Village Square offers assisted living, memory care, nursing home care, and continuing care (CCRC).
Facility details
- Beds / units 141
- Nursing hours per resident/day 5.0
- Annual staff turnover 38%
- Last health inspection August 2025
Resident & family reviews
Some of the staff are very caring and skilled. Many are not. My poor grandmother was trying hard to get out of diapers. Too often she would ring for help and be left waiting 15 or 20 minutes and have to use her diaper. The for weeks the OT staff reported she was reluctant to partake in some of the activities but that the managed to make it work. Then out of the blue they said they were discharged her because she refused to participate in OT. What? We were there daily, inquiring about her progress! She was on a pureed diet for a while. The food was horrible. The worst example is the pureed, gelatinous fish. It was a transparent orange that tasted of nothing but smelled vaguely of fish. I am certain there was zero caloric value, not that she would eat it anyways. And Christmas dinner? A choice of ribs with coleslaw or a chicken salad sandwich. Just like home. Most of the staff had no idea of how to deal with a hearing impairment. They would move or reposition her without warning- very scary and sometimes painful for her! The CNA's were mostly nice to us but the nursing staff always acted like it was an inconvenience to interact with family especially if we asked for anything, either on her behalf like a box of tissues for her room or if we asked about her care or progress. They were often under-staffed- chronically so on the weekends.
by Verified visitor, Jan 2011