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Infinia At Show Low

Nursing Home Facility

2401 East Hunt Street, Show Low, AZ 85901

Nursing Home Care Senior Living
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

Infinia At Show Low is a senior care community located in Show Low, AZ. It provides nursing home care and senior living for older adults in the Show Low area. To learn more or schedule a tour, call (928) 537-5333.

Operated by Haven Health, which runs 17 communities in our directory.

Infinia At Show Low is licensed for 58 beds, about typical for the area, where senior care communities in Show Low average about 58 beds.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2024 and recorded 11 deficiencies.

Residents receive about 2.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 59%.

The community is located in Navajo County, AZ.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Infinia At Show Low . 2 findings involved harm to a resident. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $46,852.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected November 2025, after a complaint. Corrected by December 3, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2024. Corrected by September 20, 2024.

Show 3 more
  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected August 2024. Corrected by September 20, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or obtain dental services for each resident.

    Inspected August 2024. Corrected by September 20, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Infinia At Show Low offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 58
  • Occupancy 91%
  • Nursing hours per resident/day 2.8
  • Annual staff turnover 59%
  • Last health inspection August 2024

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