Surprise Health & Rehabilitation Center
14660 W Parkwood Dr, Surprise, AZ 85374
Surprise Health & Rehabilitation Center is a senior care community located in Surprise, AZ. It provides nursing home care for older adults in the Surprise area. To learn more or schedule a tour, call (623) 546-5030.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 100 beds, Surprise Health & Rehabilitation Center is one of the larger communities in the area, senior care communities in Surprise average about 16 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 3 deficiencies.
Residents receive about 5.0 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at Surprise Health & Rehabilitation Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Surprise Health & Rehabilitation Center offers nursing home care.
Facility details
- Beds / units 100
- Nursing hours per resident/day 5.0
- Annual staff turnover 41%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Surprise Health & Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.