Crestpark Inn of Helena
Nursing Home Facility
116 November Drive, Helena, AR 72342
Crestpark Inn of Helena is a senior care community located in Helena, AR. It provides nursing home care and senior living for older adults in the Helena area. To learn more or schedule a tour, call (870) 338-9886.
Operated by Crestpark, which runs 5 communities in our directory.
Crestpark Inn of Helena is licensed for 100 beds, about typical for the area, where senior care communities in Phillips County average about 88 beds.
Federal reporting puts occupancy at about 31% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 5 deficiencies.
Residents receive about 4.9 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 21%.
The community is located in Phillips County, AR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 20 problems at Crestpark Inn of Helena. None of them caused harm to a resident.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Post nurse staffing information every day.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Crestpark Inn of Helena offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 100
- Occupancy 31%
- Nursing hours per resident/day 4.9
- Annual staff turnover 21%
- Last health inspection September 2025
Resident & family reviews
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