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Willowbend at Marion

Nursing Home Facility

101 Brougham Avenue, Marion, AR 72364

Nursing Home Care Senior Living

Willowbend at Marion is a senior care community located in Marion, AR. It provides nursing home care and senior living for older adults in the Marion area. To learn more or schedule a tour, call (870) 739-3268.

Operated by Southern Administrative Services, which runs 31 communities in our directory.

Willowbend at Marion is licensed for 140 beds, about typical for the area, where senior care communities in Crittenden County average about 115 beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 7 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 34%.

The community is located in Crittenden County, AR.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 22 problems at Willowbend at Marion. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 5 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $30,771. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025, after a complaint. Corrected by February 6, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected February 2025. Corrected by March 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected February 2025. Corrected by March 3, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2025. Corrected by March 3, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected February 2025, after a complaint. Corrected by March 3, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected February 2025, after a complaint. Corrected by March 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected February 2025. Corrected by March 3, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willowbend at Marion offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Other
  • Beds / units 140
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 34%
  • Last health inspection February 2025

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