← Back to results

Arbor Post Acute

Nursing Home Facility

1200 Springfield Drive, Chico, CA 95928

Nursing Home Care Senior Living

Arbor Post Acute is a senior care community located in Chico, CA. It provides nursing home care and senior living for older adults in the Chico area. To learn more or schedule a tour, call (530) 342-4885.

Operated by PACS Group, which runs 226 communities in our directory.

Employer rating 3.2 out of 5 52 reviews from their own employees on Indeed. See what they say.

With 144 beds, Arbor Post Acute is one of the larger communities in the area, senior care communities in Chico average about 50 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Chico average of roughly 88%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Chico average about 2.0 stars. Its most recent standard health inspection was in January 2025 and recorded 21 deficiencies.

Residents receive about 3.9 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Chico average about 4.3 hours. Nursing staff turnover over the past year was about 43%.

The community is located in Butte County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 91 problems at Arbor Post Acute. 4 findings involved harm to a resident. 40 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $61,825. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected January 2025. Corrected by March 18, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected February 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or get specialized rehabilitative services as required for a resident.

    Inspected February 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected January 2025, after a complaint. Corrected by February 21, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Inspected January 2025. Corrected by February 21, 2025.

Show 13 more
  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected January 2025. Corrected by March 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected January 2025. Corrected by March 20, 2025.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected January 2025. Corrected by February 21, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Have policies on smoking.

    Inspected January 2025. Corrected by February 21, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Arbor Post Acute offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 144
  • Occupancy 97%
  • Nursing hours per resident/day 3.9
  • Annual staff turnover 43%
  • Last health inspection January 2025

Get directions

Resident & family reviews

No one has shared a review of Arbor Post Acute yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review