Hayward Hills Health Care Center
Nursing Home Facility
1768 'B' Street, Hayward, CA 94541
Hayward Hills Health Care Center is a senior care community located in Hayward, CA. It provides nursing home care and senior living for older adults in the Hayward area. To learn more or schedule a tour, call (510) 538-4424.
Operated by Mariner Health Care, which runs 16 communities in our directory.
With 74 beds, Hayward Hills Health Care Center is one of the larger communities in the area, senior care communities in Hayward average about 23 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2026 and recorded 11 deficiencies.
Residents receive about 4.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 56%.
The community is located in Alameda County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Hayward Hills Health Care Center. 1 finding involved harm to a resident. 8 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, a pattern
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hayward Hills Health Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 74
- Occupancy 90%
- Nursing hours per resident/day 4.2
- Annual staff turnover 56%
- Last health inspection June 2026
Resident & family reviews
No one has shared a review of Hayward Hills Health Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.