The Terraces at Los Altos
Nursing Home Facility
373 Pine Lane, Los Altos, CA 94022
It's easy to expand your view of retirement from Santa Clara County's newest senior living option.
Operated by ABHOW, which runs 30 communities in our directory.
With 250 beds, The Terraces at Los Altos is one of the larger communities in the area, senior care communities in Los Altos average about 95 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2025 and recorded 11 deficiencies.
Residents receive about 5.5 hours of nursing care per day on average, including 1.6 hours from a registered nurse. Communities in Los Altos average about 4.8 hours. Nursing staff turnover over the past year was about 47%.
The community is located in Santa Clara County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 38 problems at The Terraces at Los Altos. None of them caused harm to a resident. 7 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Show 3 more
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Terraces at Los Altos offers assisted living, memory care, nursing home care, independent living, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 250
- Occupancy 95%
- Nursing hours per resident/day 5.5
- Annual staff turnover 47%
- Last health inspection August 2025
Resident & family reviews
No one has shared a review of The Terraces at Los Altos yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.