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Vasona Creek Healthcare Center

Nursing Home Facility

16412 Los Gatos Boulevard, Los Gatos, CA 95032

📞 (408) 356-2191 Visit website ★★☆☆☆ 2/5 (1)
Nursing Home Care Senior Living

Vasona Creek Healthcare Center is a senior care community located in Los Gatos, CA. It provides nursing home care and senior living for older adults in the Los Gatos area. To learn more or schedule a tour, call (408) 356-2191.

Operated by PACS Group, which runs 226 communities in our directory.

Employer rating 3.2 out of 5 52 reviews from their own employees on Indeed. See what they say.

With 148 beds, Vasona Creek Healthcare Center is one of the larger communities in the area, senior care communities in Los Gatos average about 87 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 98% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Los Gatos average about 4.2 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in October 2024 and recorded 10 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Los Gatos average about 4.2 hours. Nursing staff turnover over the past year was about 54%.

The community is located in Santa Clara County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 80 problems at Vasona Creek Healthcare Center. None of them caused harm to a resident. 43 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected June 2026, after a complaint. Corrected by June 16, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by June 5, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected March 2026, after a complaint. Corrected by April 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026, after a complaint. Corrected by April 3, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025, after a complaint. Corrected by September 22, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected October 2024. Corrected by November 28, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected October 2024. Corrected by November 28, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected October 2024. Corrected by November 28, 2024.

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  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024. Corrected by November 28, 2024.

  • Could cause more than minimal harm, one or a few residents Environmental

    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    Inspected October 2024. Corrected by November 28, 2024.

  • Could cause more than minimal harm, one or a few residents Environmental

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Inspected October 2024. Corrected by November 28, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Vasona Creek Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 148
  • Occupancy 98%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 54%
  • Last health inspection October 2024

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Resident & family reviews

Average to say the least

Working here has taught me a lot. The staff is what makes it difficult to work here. Depending on who you’re working with can make or break your day. The employees who are fairly new are usually the nicer ones. The ones who have been here for years are very strict and follow what they usually do for routine. Some of the nurses, especially the older ones are especially mean and never honest whenever they are caught red-handed with any mistakes on the floor. The management has a deep sense of favoritism, especially if you’re good- looking then they will offer you any position that is not related to what their skill set or experience is geared towards to. They do have company meetings and offer food every now and then but this is not a place where I would recommend for a career for the rest of your life. This place is just average to say the least.

by Anonymous, May 2018

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