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Providence Holy Cross Medical Center D/P SNF

Nursing Home Facility

11600 Indian Hills Road, Mission Hills, CA 91345

Nursing Home Care Senior Living
Providence Holy Cross Medical Center D/P SNF

Providence Holy Cross Medical Center is one of many excellent nursing homes in California

Operated by Providence Health & Services, which runs 8 communities in our directory.

Providence Holy Cross Medical Center D/P SNF is licensed for 48 beds, about typical for the area, where senior care communities in Mission Hills average about 37 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 13 deficiencies.

Residents receive about 9.9 hours of nursing care per day on average, including 3.8 hours from a registered nurse. Communities in Mission Hills average about 7.4 hours. Nursing staff turnover over the past year was about 25%.

The community is located in Los Angeles County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 48 problems at Providence Holy Cross Medical Center D/P SNF. 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 2 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $97,923.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected December 2025, after a complaint. Corrected by January 14, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected March 2026. Corrected by April 17, 2026.

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  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by April 17, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected March 2026. Corrected by April 17, 2026.

  • Minimal harm or the potential for it, a pattern Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected March 2026. Corrected by April 17, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Providence Holy Cross Medical Center D/P SNF offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Church related
  • Beds / units 48
  • Religious affiliation Church Based
  • Nursing hours per resident/day 9.9
  • Annual staff turnover 25%
  • Last health inspection March 2026

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