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Sherman Village Healthcare Center

Nursing Home Facility

12750 Riverside Drive, North Hollywood, CA 91607

Nursing Home Care Senior Living
Sherman Village Healthcare Center

Sherman Village Healthcare Center is a senior care community located in North Hollywood, CA. It provides nursing home care and senior living for older adults in the North Hollywood area. To learn more or schedule a tour, call (818) 766-6105.

Operated by Longwood Management Corporation, which runs 36 communities in our directory.

Employer rating 3.3 out of 5 27 reviews from their own employees on Indeed. See what they say.

With 108 beds, Sherman Village Healthcare Center is one of the larger communities in the area, senior care communities in North Hollywood average about 18 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in August 2025 and recorded 42 deficiencies.

Residents receive about 5.0 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in North Hollywood average about 5.4 hours. Nursing staff turnover over the past year was about 27%.

The community is located in Los Angeles County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 106 problems at Sherman Village Healthcare Center. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 43 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2026, after a complaint. Corrected by May 14, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected May 2026, after a complaint. Corrected by May 19, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by May 19, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected May 2026, after a complaint. Corrected by May 19, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by May 5, 2026.

  • Could cause more than minimal harm, a pattern Administration

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Inspected March 2026, after a complaint. Corrected by March 27, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected December 2025, after a complaint. Corrected by December 22, 2025.

Show 34 more
  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected December 2025, after a complaint. Corrected by December 22, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected December 2025, after a complaint. Corrected by December 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected December 2025, after a complaint. Corrected by December 22, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2025, after a complaint. Corrected by December 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected December 2025, after a complaint. Corrected by December 19, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    The resident has the right to receive notices in a format and a language he or she understands.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected August 2025. Corrected by August 31, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected August 2025, after a complaint. Corrected by August 31, 2025.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Assure that each resident’s assessment is updated at least once every 3 months.

    Inspected August 2025. Corrected by August 31, 2025.

  • Minimal harm or the potential for it, a pattern Resident Assessment and Care Planning

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Inspected August 2025. Corrected by August 31, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Sherman Village Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 108
  • Occupancy 93%
  • Nursing hours per resident/day 5.0
  • Annual staff turnover 27%
  • Last health inspection August 2025

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