Webster House
Nursing Home Facility
437 Webster Street, Palo Alto, CA 94301
Webster House is a senior care community located in Palo Alto, CA. It provides nursing home care and senior living for older adults in the Palo Alto area. To learn more or schedule a tour, call (650) 328-3300.
Operated by Front Porch, which runs 6 communities in our directory.
With 145 beds, Webster House is smaller than most nearby options, senior care communities in Palo Alto average about 212 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 44% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Palo Alto average of roughly 70%.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2025 and recorded 3 deficiencies.
Residents receive about 5.0 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 21%.
The community is located in Santa Clara County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Webster House. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Webster House offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 145
- Occupancy 44%
- Nursing hours per resident/day 5.1
- Annual staff turnover 21%
- Last health inspection January 2025
Resident & family reviews
No one has shared a review of Webster House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.