Ridgeway Post Acute
Nursing Home Facility
523 Hayes Lane, Petaluma, CA 94952
Ridgeway Post Acute is a senior care community located in Petaluma, CA. It provides nursing home care and senior living for older adults in the Petaluma area. To learn more or schedule a tour, call (707) 763-2457.
Operated by PACS Group, which runs 226 communities in our directory.
With 79 beds, Ridgeway Post Acute is one of the larger communities in the area, senior care communities in Petaluma average about 40 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Petaluma average about 2.8 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2024 and recorded 17 deficiencies.
Residents receive about 4.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 36%.
The community is located in Sonoma County, CA.
Ridgeway Post Acute offers nursing home care and senior living.
Facility details
- Organization type For profit - Individual
- Beds / units 79
- Occupancy 94%
- Nursing hours per resident/day 4.1
- Annual staff turnover 36%
- Last health inspection September 2024
Resident & family reviews
In March 2012 my mother-in-law was admitted to this facility (then called Windsor Care, 523 Hayes Lane, Petaluma) after a 2-week stay in the hospital. The very first night, she was overdosed with insulin by a nurse and ended up back in the hospital ER. Fortunately, my husband (her son) had been there when the nurse injected her, and was so concerned he went back later that night to check on her. He's the one who found her in insulin shock, delirious and drifting in and out of consciousness. HE called the EMTs - one of whom said "you have got to file a complaint against this place!". The next day she was discharged by the hospital back to the same facility - we IMMEDIATELY discharged her and took her home. Whether for CYA purposes or as a matter of routine, the facility called Adult Protective Services and a police officer showed up at our house the morning after we'd gotten her home. After seeing her and hearing our story the officer said, "You guys obviously didn't make a good decision, you made the RIGHT decision." Fortunately, she's doing fine now and we have both filed complaints against the facility with the Ombudsman and the State Dept of Public Health. In my view, criminal charges would be too good for this place!
by Sandra, Apr 2012