Arrowhead Springs Healthcare
Nursing Home Facility
1335 N. Waterman Avenue, San Bernardino, CA 92404
Arrowhead Springs Healthcare is a senior care community located in San Bernardino, CA. It provides nursing home care and senior living for older adults in the San Bernardino area. To learn more or schedule a tour, call (909) 885-0268.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 119 beds, Arrowhead Springs Healthcare is one of the larger communities in the area, senior care communities in San Bernardino average about 28 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2026 and recorded 9 deficiencies.
Residents receive about 4.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in San Bernardino average about 4.0 hours. Nursing staff turnover over the past year was about 25%.
The community is located in San Bernardino County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Arrowhead Springs Healthcare. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Arrowhead Springs Healthcare offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 119
- Occupancy 92%
- Nursing hours per resident/day 4.6
- Annual staff turnover 25%
- Last health inspection June 2026
Resident & family reviews
No one has shared a review of Arrowhead Springs Healthcare yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.