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Carmel Mountain Rehabilitation & Healthcare Center

Nursing Home Facility

11895 Avenue Of Industry, San Diego, CA 92128

Nursing Home Care Senior Living

Our approach to therapy is truly state-of-the-art, and we provide the finest in therapists, equipment and services. Our therapy room is large and clean, well-lit and welcoming. We’ll design a therapy program that is tailored to get you up, around, and functioning at the highest level possible. It’s our goal to get you back in the swing of things, and we employ a variety of high-tech and (good old-fashioned) hands-on therapeutic approaches that we believe will work wonders for you!

Operated by The Ensign Group, which runs 419 communities in our directory.

Employer rating 3.3 out of 5 39 reviews from their own employees on Indeed. See what they say.

With 120 beds, Carmel Mountain Rehabilitation & Healthcare Center is one of the larger communities in the area, senior care communities in San Diego average about 52 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in San Diego average about 3.9 stars. Its most recent standard health inspection was in April 2025 and recorded 23 deficiencies.

Residents receive about 5.0 hours of nursing care per day on average, including 1.0 hours from a registered nurse. Communities in San Diego average about 4.6 hours. Nursing staff turnover over the past year was about 40%.

The community is located in San Diego County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 53 problems at Carmel Mountain Rehabilitation & Healthcare Center. 1 finding involved harm to a resident. 17 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2026, after a complaint. Corrected by May 4, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2026, after a complaint. Corrected by May 4, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2026, after a complaint. Corrected by May 4, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2026, after a complaint. Corrected by February 12, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2025, after a complaint. Corrected by October 5, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025, after a complaint. Corrected by October 5, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2025, after a complaint. Corrected by September 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025, after a complaint. Corrected by October 5, 2025.

Show 15 more
  • Could cause more than minimal harm, one or a few residents Administration

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Inspected September 2025, after a complaint. Corrected by September 22, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected April 2025, after a complaint. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2025, after a complaint. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected April 2025. Corrected by May 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected April 2025. Corrected by May 24, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Carmel Mountain Rehabilitation & Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 96%
  • Nursing hours per resident/day 5.0
  • Annual staff turnover 40%
  • Last health inspection April 2025

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