Villa Rancho Bernardo Care Center
Nursing Home Facility
15720 Bernardo Center Drive, San Diego, CA 92127
Villa Rancho Bernardo Care Center is a senior care community located in San Diego, CA. It provides nursing home care and senior living for older adults in the San Diego area. To learn more or schedule a tour, call (858) 672-3900.
Operated by David Johnson, which runs 45 communities in our directory.
With 299 beds, Villa Rancho Bernardo Care Center is one of the larger communities in the area, senior care communities in San Diego average about 52 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in San Diego average about 3.9 stars. Its most recent standard health inspection was in November 2024 and recorded 7 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Communities in San Diego average about 4.6 hours. Nursing staff turnover over the past year was about 33%.
The community is located in San Diego County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Villa Rancho Bernardo Care Center. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Villa Rancho Bernardo Care Center offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 299
- Occupancy 96%
- Nursing hours per resident/day 4.0
- Annual staff turnover 33%
- Last health inspection November 2024
Resident & family reviews
First issue: My grandmother has been in a few different locations and this is the worst ever. While on a visit, my sister went out and let the nurses at the nurses station that our grandmother needed to use the bath room. They said they would send someone in. After 16=5 min of waiting, my sister helped my grandmother to the bathroom. They never did come in while my sister was visiting. Second issue: We were called on a Monday around 4:30 to be told we can come get our grandmother since her time was up. What?? No one had given us idea that she would be leaving this week. We where able to find out that medicare would only pay for one more day and then after that she would need to leave or we would have to come get her. We made arrangements to pick her up on Wed to take her to her normal location, since she was in this place for them to work on her strength. third issue: I had informed them on tues that I would be picking up my grandmother around 2:30 on wed. I thought this way they could have her and all of her stuff ready. I show up there, and besides the nurse being rude, telling me that my grandmother was not on any new meds , so they would not be sending us home with any meds or prescriptions.....I found my mother in bed in a hospital gown. Once I found the clothes she did have I found them mixed in with someone else. The clothes were not packed up, but in a laundry bag on the clothes floor. I then got my grandmother dress. I then went out to the nurse and had to ask for someone to help take her out to the car. That person had the nerve to ask if she wanted to walk out or be wheeled out. I asked "isn't it policy to wheel them out, she said yes" I said "OK then we she will be wheeled out". once I took her back to her normal assisted care location I found they they changed her meds and we did not have the new ones... It took me many phone calls and two days to get the new meds all figured out. I do not know how they are still in business.
by Verified visitor, Jan 2010