Canyon Springs Post-Acute
Nursing Home Facility
180 North Jackson Avenue, San Jose, CA 95116
Canyon Springs Post-Acute is a senior care community located in San Jose, CA. It provides nursing home care and senior living for older adults in the San Jose area. To learn more or schedule a tour, call (408) 259-8700.
Operated by PACS Group, which runs 226 communities in our directory.
With 199 beds, Canyon Springs Post-Acute is one of the larger communities in the area, senior care communities in San Jose average about 37 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 15 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in San Jose average about 4.4 hours. Nursing staff turnover over the past year was about 32%.
The community is located in Santa Clara County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 53 problems at Canyon Springs Post-Acute. 1 finding involved harm to a resident. 10 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
-
Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Show 7 more
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
-
Could cause more than minimal harm, one or a few residents
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Canyon Springs Post-Acute offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 199
- Occupancy 95%
- Nursing hours per resident/day 3.7
- Annual staff turnover 32%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Canyon Springs Post-Acute yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.