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Mountain View Conv Hosp

Nursing Home Facility

13333 Fenton Avenue, Sylmar, CA 91342

Nursing Home Care Senior Living
Mountain View Conv Hosp

Mountain View Conv Hosp is a senior care community located in Sylmar, CA. It provides nursing home care and senior living for older adults in the Sylmar area. To learn more or schedule a tour, call (818) 367-1033.

Operated by Cambridge Healthcare Services, which runs 29 communities in our directory.

Employer rating 3.1 out of 5 20 reviews from their own employees on Indeed. See what they say.

With 114 beds, Mountain View Conv Hosp is one of the larger communities in the area, senior care communities in Sylmar average about 35 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 35 deficiencies.

Residents receive about 4.6 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Sylmar average about 4.1 hours. Nursing staff turnover over the past year was about 27%.

The community is located in Los Angeles County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 105 problems at Mountain View Conv Hosp. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 42 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected March 2026. Corrected by April 30, 2026.

Show 27 more
  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Administration

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected March 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Implement a program that monitors antibiotic use.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected March 2026. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected February 2026, after a complaint. Corrected by March 12, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected January 2026, after a complaint. Corrected by January 22, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected January 2026, after a complaint. Corrected by January 22, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected January 2026, after a complaint. Corrected by January 22, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Implement a program that monitors antibiotic use.

    Inspected January 2026, after a complaint. Corrected by January 22, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected October 2025, after a complaint. Corrected by November 26, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected October 2025, after a complaint. Corrected by November 26, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected October 2025, after a complaint. Corrected by November 26, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected August 2025, after a complaint. Corrected by August 21, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected August 2025, after a complaint. Corrected by August 20, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Mountain View Conv Hosp offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 114
  • Occupancy 92%
  • Nursing hours per resident/day 4.6
  • Annual staff turnover 27%
  • Last health inspection March 2026

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