Heritage Rehabilitation Center
Nursing Home Facility
21414 S. Vermont Avenue, Torrance, CA 90502
Heritage Rehabilitation Center is a senior care community located in Torrance, CA. It provides nursing home care and senior living for older adults in the Torrance area. To learn more or schedule a tour, call (310) 320-8714.
Operated by Charis Trust DTD 12/22/16, which runs 6 communities in our directory.
With 161 beds, Heritage Rehabilitation Center is one of the larger communities in the area, senior care communities in Torrance average about 24 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 82% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 5 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2025 and recorded 21 deficiencies.
Residents receive about 4.6 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 31%.
The community is located in Los Angeles County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 59 problems at Heritage Rehabilitation Center . 5 findings involved harm to a resident. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $170,234. Medicare also stopped paying for new admissions twice in that period.
Findings from the most recent inspection cycle
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, widespread
Administration
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
-
Could cause more than minimal harm, widespread
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
-
Could cause more than minimal harm, a pattern
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Show 13 more
-
Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide routine and 24-hour emergency dental care for each resident.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 161
- Occupancy 82%
- Nursing hours per resident/day 4.6
- Annual staff turnover 31%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of Heritage Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.