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Heritage Park Nursing Center

Nursing Home Facility

275 Garnet Way, Upland, CA 91786

Nursing Home Care Senior Living
Heritage Park Nursing Center

Heritage Park Nursing Center is a senior care community located in Upland, CA. It provides nursing home care and senior living for older adults in the Upland area. To learn more or schedule a tour, call (909) 949-4887.

Operated by Generations Healthcare, which runs 25 communities in our directory.

Employer rating 2.9 out of 5 111 reviews from their own employees on Indeed. See what they say.

With 70 beds, Heritage Park Nursing Center is one of the larger communities in the area, senior care communities in Upland average about 23 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2025 and recorded 4 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Upland average about 4.2 hours. Nursing staff turnover over the past year was about 42%.

The community is located in San Bernardino County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Heritage Park Nursing Center. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2026, after a complaint. Corrected by June 12, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected June 2025. Corrected by July 11, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected June 2025. Corrected by July 7, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2025. Corrected by July 7, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Park Nursing Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 70
  • Occupancy 96%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 42%
  • Last health inspection June 2025

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Resident & family reviews

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