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Westgate Gardens Convalescent

Nursing Home Facility

4525 W. Tulare Ave., Visalia, CA 93277

Nursing Home Care Senior Living

Westgate Gardens Convalescent is a senior care community located in Visalia, CA. It provides nursing home care and senior living for older adults in the Visalia area. To learn more or schedule a tour, call (559) 733-0901.

Operated by PACS Group, which runs 226 communities in our directory.

Employer rating 3.2 out of 5 52 reviews from their own employees on Indeed. See what they say.

With 140 beds, Westgate Gardens Convalescent is one of the larger communities in the area, senior care communities in Visalia average about 49 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Visalia average of roughly 87%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2025 and recorded 15 deficiencies.

Residents receive about 4.1 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Visalia average about 4.7 hours. Nursing staff turnover over the past year was about 45%.

The community is located in Tulare County, CA.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 53 problems at Westgate Gardens Convalescent. 1 finding involved harm to a resident. 23 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $10,317.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2026, after a complaint. Corrected by June 22, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected April 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    Inspected February 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected December 2025, after a complaint. Corrected by December 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected August 2025, after a complaint. Corrected by September 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected August 2025, after a complaint. Corrected by September 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, a pattern Administration

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Inspected February 2025. Corrected by March 24, 2025.

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  • Could cause more than minimal harm, a pattern Administration

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2025. Corrected by March 24, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2025. Corrected by March 24, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Westgate Gardens Convalescent offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 140
  • Occupancy 96%
  • Nursing hours per resident/day 4.1
  • Annual staff turnover 45%
  • Last health inspection February 2025

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