Country Villa West Covina Healthcare Center
Nursing Home Facility
850 S. Sunkist Ave., West Covina, CA 91790
Country Villa West Covina Healthcare Center is a senior care community located in West Covina, CA. It provides nursing home care and senior living for older adults in the West Covina area. To learn more or schedule a tour, call (626) 962-3368.
Operated by Cambridge Healthcare Services, which runs 29 communities in our directory.
With 97 beds, Country Villa West Covina Healthcare Center is one of the larger communities in the area, senior care communities in West Covina average about 15 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the West Covina average of roughly 81%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in West Covina average about 3.8 stars. Its most recent standard health inspection was in December 2025 and recorded 14 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in West Covina average about 5.1 hours. Nursing staff turnover over the past year was about 40%.
The community is located in Los Angeles County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at Country Villa West Covina Healthcare Center. 3 findings involved harm to a resident. 17 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $44,027. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Show 6 more
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Infection Control
Implement a program that monitors antibiotic use.
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Minimal harm or the potential for it, a pattern
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Minimal harm or the potential for it, a pattern
Environmental
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Country Villa West Covina Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 97
- Occupancy 93%
- Nursing hours per resident/day 4.0
- Annual staff turnover 40%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Country Villa West Covina Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.