West Covina Medical Center D/P SNF
Nursing Home Facility
725 S. Orange Avenue, West Covina, CA 91790
West Covina Medical Center D/P SNF is a senior care community located in West Covina, CA. It provides nursing home care and senior living for older adults in the West Covina area. To learn more or schedule a tour, call (626) 338-8481.
Operated by Rollins-Nelson Healthcare Management, which runs 8 communities in our directory.
With 33 beds, West Covina Medical Center D/P SNF is one of the larger communities in the area, senior care communities in West Covina average about 15 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 61% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the West Covina average of roughly 81%.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 13 deficiencies.
Residents receive about 8.5 hours of nursing care per day on average, including 1.5 hours from a registered nurse. Communities in West Covina average about 5.1 hours. Nursing staff turnover over the past year was about 29%.
The community is located in Los Angeles County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 35 problems at West Covina Medical Center D/P SNF. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident when there is a significant change in condition
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
West Covina Medical Center D/P SNF offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 33
- Occupancy 61%
- Nursing hours per resident/day 8.5
- Annual staff turnover 29%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of West Covina Medical Center D/P SNF yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.