Northbrook Nursing And Rehab
Nursing Home Facility
64 Northbrook Way, Willits, CA 95490
OUR MISSION Northbrook Healthcare Center is a place where residents and their families feel loved, informed, and comfortable. By creating an empowered, professional work environment, our employees are free to meet our customers' needs everyday. The Northbrook Healthcare Center experience renews our residents' health and hopes for the future by providing a surprising level of attention and service. It is our pleasure to serve each other and our residents.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 70 beds, Northbrook Nursing And Rehab is one of the larger communities in the area, senior care communities in Willits average about 27 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 55% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 8 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 42%.
The community is located in Mendocino County, CA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Northbrook Nursing And Rehab. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $9,295.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Northbrook Nursing And Rehab offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 70
- Occupancy 55%
- Nursing hours per resident/day 4.0
- Annual staff turnover 42%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of Northbrook Nursing And Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.