Canterbury Gardens Independent and Assisted Living

At first visit Canterbury Inn was a beautiful, well run facility with decent scores by Medicare. But the proof is really in how they treated my father after his arrival. I want to warn anyone thinking of putting their loved one here. They are a Medicaid approved facility and thus take "any warm Medicaid approved" body they can regardless whether they can care for them or not. My father had a complete assessment by their staff, they said they could care for his needs and he lasted three days before we had an ambulance remove him out due to lack of care. I understand needed to keep a facility full. But how dare they accept my father, promise to care for him and not deliver on their promises. Their sales lady is brilliant and very personable. She knows how to fill rooms. Don't be fooled. Once you leave your loved on alone , they are on their own. So if you have a loved one who needs a pretty high level of care and is not self-sufficient, DO NOT put them here. Take them to a real nursing home where they are trained staff to assure their safety and care. We all want to provide a safe and independent lifestyle for our seniors but carefully look and assess their needs and the care the home provides. This is for "highly functional, low care" seniors ONLY. Even one of the staff members WARNED me about the high turnover and theft that was part of this facilities issues. She even said "don't trust what they tell you he will receive from a services standpoint". Hope this is helpful in your decision making process.

by Verified visitor, May 2010