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Touchpoints at Bloomfield

Nursing Home Facility

140 Park Ave, Bloomfield, CT 06002

Nursing Home Care Senior Living

Touchpoints at Bloomfield is a senior care community located in Bloomfield, CT. It provides nursing home care and senior living for older adults in the Bloomfield area. To learn more or schedule a tour, call (860) 243-9591.

Operated by Icare Health Network, which runs 8 communities in our directory.

With 146 beds, Touchpoints at Bloomfield is one of the larger communities in the area, senior care communities in Bloomfield average about 104 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Bloomfield average about 3.2 stars. Its most recent standard health inspection was in November 2025 and recorded 13 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Bloomfield average about 4.2 hours. Nursing staff turnover over the past year was about 34%.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 35 problems at Touchpoints at Bloomfield. None of them caused harm to a resident. 17 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected February 2026, after a complaint. Corrected by February 6, 2026.

  • Could cause more than minimal harm, widespread Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected November 2025. Corrected by January 2, 2026.

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  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected November 2025. Corrected by January 7, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected November 2025. Corrected by January 2, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2025. Corrected by January 2, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Touchpoints at Bloomfield offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 146
  • Occupancy 93%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 34%
  • Last health inspection November 2025

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