Pilgrim Manor
Nursing Home Facility
52 Missionary Rd, Cromwell, CT 06416
Covenant Village of Cromwell residents bring a lifetime of talents, an appreciation for natural beauty and a spirit of fellowship that creates an energetic and vibrant community.
Operated by Covenant Retirement Communities, which runs 13 communities in our directory.
With 60 beds, Pilgrim Manor is smaller than most nearby options, senior care communities in Cromwell average about 125 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Cromwell average about 3.7 stars. Its most recent standard health inspection was in April 2024 and recorded 6 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Communities in Cromwell average about 3.5 hours. Nursing staff turnover over the past year was about 38%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Pilgrim Manor. 1 finding involved harm to a resident. 8 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $12,048.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Pilgrim Manor offers assisted living, nursing home care, independent living, continuing care (CCRC), retirement living, and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 60
- Religious affiliation Christian
- Occupancy 90%
- Nursing hours per resident/day 3.9
- Annual staff turnover 38%
- Last health inspection April 2024
Resident & family reviews
No one has shared a review of Pilgrim Manor yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.