Westside Care Center 1
Nursing Home Facility
349 Bidwell Street, Manchester, CT 06040
Westside Care Center 1 is a senior care community located in Manchester, CT. It provides nursing home care and senior living for older adults in the Manchester area. To learn more or schedule a tour, call (860) 647-9191.
Operated by Icare Health Network, which runs 8 communities in our directory.
Westside Care Center 1 is licensed for 162 beds, about typical for the area, where senior care communities in Manchester average about 143 beds.
Federal reporting puts occupancy at about 77% of its licensed beds. That is below the Manchester average of roughly 85%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Manchester average about 3.7 stars. Its most recent standard health inspection was in June 2026 and recorded 8 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 33%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at Westside Care Center 1. None of them caused harm to a resident. 15 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Westside Care Center 1 offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 162
- Occupancy 77%
- Nursing hours per resident/day 3.1
- Annual staff turnover 33%
- Last health inspection June 2026
Resident & family reviews
No one has shared a review of Westside Care Center 1 yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.