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Autumn Lake Healthcare at New Britain

Nursing Home Facility

400 Brittany Farms Rd, New Britain, CT 06053

Nursing Home Care Senior Living

Autumn Lake Healthcare at New Britain is a senior care community located in New Britain, CT. It provides nursing home care and senior living for older adults in the New Britain area. To learn more or schedule a tour, call (860) 224-3111.

Operated by Autumn Lake Healthcare, which runs 39 communities in our directory.

Employer rating 3.6 out of 5 338 reviews from their own employees on Indeed. See what they say.

With 282 beds, Autumn Lake Healthcare at New Britain is one of the larger communities in the area, senior care communities in New Britain average about 137 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 90% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 5 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 4 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in New Britain average about 4.1 hours. Nursing staff turnover over the past year was about 48%.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Autumn Lake Healthcare at New Britain. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 12 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2026. Corrected by May 29, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2026. Corrected by May 29, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected April 2026. Corrected by May 29, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2026. Corrected by May 29, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2026. Corrected by May 29, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026. Corrected by May 29, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Autumn Lake Healthcare at New Britain offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 282
  • Occupancy 90%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 48%
  • Last health inspection April 2026

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Resident & family reviews

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