Montowese Health & Rehab Center,
Nursing Home Facility
163 Quinnipiac Ave, North Haven, CT 06473
Montowese Health & Rehab Center, is a senior care community located in North Haven, CT. It provides nursing home care and senior living for older adults in the North Haven area. To learn more or schedule a tour, call (203) 624-3303.
Operated by National Health Care Associates, which runs 40 communities in our directory.
Montowese Health & Rehab Center, is licensed for 120 beds, about typical for the area, where senior care communities in North Haven average about 120 beds.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in October 2024 and recorded 11 deficiencies.
Residents receive about 3.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 77 problems at Montowese Health & Rehab Center,. 3 findings involved harm to a resident, including 1 that put residents in immediate danger. 41 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $10,033.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Infection Control
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Show 3 more
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Could cause more than minimal harm, a pattern
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Montowese Health & Rehab Center, offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 92%
- Nursing hours per resident/day 3.8
- Annual staff turnover 41%
- Last health inspection October 2024
Resident & family reviews
No one has shared a review of Montowese Health & Rehab Center, yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.