Norwich Sub-Acute and Nursing
Nursing Home Facility
93 West Town Street, Norwich, CT 06360
Norwich Sub-Acute and Nursing is a senior care community located in Norwich, CT. It provides nursing home care and senior living for older adults in the Norwich area. To learn more or schedule a tour, call (860) 889-2614.
Norwich Sub-Acute and Nursing is licensed for 120 beds, about typical for the area, where senior care communities in Norwich average about 120 beds.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2023 and recorded 11 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 38%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Norwich Sub-Acute and Nursing. 4 findings involved harm to a resident. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $47,483.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate foot care.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Minimal harm or the potential for it, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Minimal harm or the potential for it, a pattern
Resident Rights
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Post nurse staffing information every day.
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Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Norwich Sub-Acute and Nursing offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 86%
- Nursing hours per resident/day 3.3
- Annual staff turnover 38%
- Last health inspection March 2023
Resident & family reviews
No one has shared a review of Norwich Sub-Acute and Nursing yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.