Heartland Nursing & Rehab Center
Nursing Home Facility
3600 Old Boynton Beach Road, Boynton Beach, FL 33436
Heartland Nursing & Rehab Center is a senior care community located in Boynton Beach, FL. It provides assisted living, nursing home care, and senior living for older adults in the Boynton Beach area. To learn more or schedule a tour, call (561) 736-9992.
Operated by Excelsior Care Group, which runs 27 communities in our directory.
With 120 beds, Heartland Nursing & Rehab Center is one of the larger communities in the area, senior care communities in Boynton Beach average about 83 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Boynton Beach average about 3.8 stars. Its most recent standard health inspection was in March 2025 and recorded 9 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 24%.
The community is located in Palm Beach County, FL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Heartland Nursing & Rehab Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
-
Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Show 1 more
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heartland Nursing & Rehab Center offers assisted living, nursing home care, and senior living.
Facility details
- Organization type For profit - Individual
- Beds / units 120
- Nursing hours per resident/day 3.7
- Annual staff turnover 24%
- Last health inspection March 2025
Resident & family reviews
No one has shared a review of Heartland Nursing & Rehab Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.