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Aviata at Jacksonville

Nursing Home Facility

4101 Southpoint Drive E, Jacksonville, FL 32216

📞 (904) 296-6800 Visit website ☆☆☆☆☆ 0/5 (1)
Nursing Home Care Senior Living
Aviata at Jacksonville

Aviata at Jacksonville is a senior care community located in Jacksonville, FL. It provides nursing home care and senior living for older adults in the Jacksonville area. To learn more or schedule a tour, call (904) 296-6800.

Operated by Aviata Health Group, which runs 43 communities in our directory.

Employer rating 1.7 out of 5 49 reviews from their own employees on Indeed. See what they say.

Aviata at Jacksonville is licensed for 116 beds, about typical for the area, where senior care communities in Jacksonville average about 117 beds.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Jacksonville average about 3.9 stars. Its most recent standard health inspection was in December 2025 and recorded 6 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 58%.

The community is located in Duval County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 22 problems at Aviata at Jacksonville. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2025. Corrected by January 18, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected December 2025. Corrected by January 18, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2025. Corrected by January 18, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Inspected December 2025. Corrected by January 18, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected December 2025. Corrected by January 18, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected December 2025. Corrected by January 18, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Aviata at Jacksonville offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 116
  • Occupancy 95%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 58%
  • Last health inspection December 2025

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Resident & family reviews

HORRIBLE!!!!!

I don't know what else to say! My mom was very ill and was transferred to Consulate for rehabilitation directly out of the hospital. She had been on a ventilator and had pneumonia. She arrived at Consulate on a Wednesday afternoon and I was there until 4:30 with her. When I arrived back on Thursday at 9am, my mother was struggling to breath and her chest was rattling. Consulate did not give her any of her medication on Wednesday night or Thursday morning. While she was there, she should have had 4 breathing treatments and only had 2. We had an ambulance take my mother back to the ER. She ended up back in CCU. Thank God we checked on her. She could have died! The people that worked there had NO COMPASSION! I have since talked to several other people who also had bad experiences. I would not send ANYONE to this facility!

by Verified visitor, May 2011

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