Vivo Healthcare University
Nursing Home Facility
3648 University Boulevard South, Jacksonville, FL 32216
Located on University Boulevard South in Jacksonville, FL, Heartland provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.
Operated by Vivo Healthcare, which runs 9 communities in our directory.
Vivo Healthcare University is licensed for 117 beds, about typical for the area, where senior care communities in Jacksonville average about 117 beds.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in November 2024 and recorded 4 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 69%, which is high and can affect continuity of care.
The community is located in Duval County, FL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Vivo Healthcare University. None of them caused harm to a resident. 3 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Vivo Healthcare University offers assisted living, nursing home care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 117
- Occupancy 92%
- Nursing hours per resident/day 3.3
- Annual staff turnover 69%
- Last health inspection November 2024
Resident & family reviews
No one has shared a review of Vivo Healthcare University yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.